Tuesday, October 30, 2012

IRM issue with Outlook 2013

When I tried to protect an E-mail message in Outlook 2013 I got the following error message:

No logged on Office users are configured for Information Rights Management (IRM).

The fix is:

Open regedit.exe, from the registry key


delete "SignedOut"=dword:00000001

Restart Outlook and the error will disappear.

You can get the error message above also when you try to open an IRM message!

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